Call Center Categories

Call Center BPO - Oregon

The coastal U.S. state of Oregon in the Pacific Northwest is known for its diverse landscape of forests, mountains, farms and beaches. As geographically diverse it is, the state’s economy is also bustling with industries like manufacturing, biotechnology, finance and insurance services, and government services. Sportswear company Nike, Inc. is also headquartered in Beaverton, so one can imagine the intensive growth chart laid out for the state where the competition is fierce and there is always need for some assistance. Oregon’s economy is largely powered by various forms of agriculture, fishing, and hydroelectric power. With such a staggering investment in growth, can you really afford to invest time and resources to unimportant activities in your business? The answer is no! A competent third-party vendor can do all that for you! If you don’t want to compromise with your work, let us handle your customer and administration–related services while you focus on business expansion. Call Centre BPO is a leading name in the industry and is known to offer fully customizable services to all its clients in Oregon. Customers are at the center of any business operation and we understand that; we want to shoulder your burden while you expand your horizon. No matter how small or large your business is, we will work through all the ups and downs to help drive sales and provide effective customer handling. If you need a dependable service provider, then you know you need to call at (971) 200-5480. Every industry in the country turns to call centers to provide strong client care services and engage with its most important asset – the customer. We have garnered the support and trust of our local customers by providing just what is expected of us. Despite a spate of call centers cropping up in the nation, Call Center BPO has made its mark as the quickest, most trusted and effective business process outsourcing call center providers. From healthcare, financial services and ecommerce to education, nonprofit and marketing- Call Center BPO has offered its services to all the top industries across the United States and has extended its reach by offering quality support to every type of service industry in the country and across all verticals. We have experience in handling customer support, upselling, cross-selling services, and lots more.

About Us
Call Center BPO is a business process outsourcing company that offers an extensive range of services to different kinds of business. Our highly trained staff operates with state of the art technology to make sure your customers’ needs are not compromised with while your costs are kept in control. While we are headquartered in Florida, we have our footprint in all 50 states and command a strong presence in Oregon. Customer outreach is a tough nut to crack, and we pay emphasis on creativity and workmanship which sets us apart from the multitudes of business process outsourcing companies. We put in a lot of research and planning before executing our projects because we wish to uphold the brand value of the company with its customers. With the desires and expectations of our clients at the core, we develop all our processes to ensure that the work is optimized, costs are reduced and a world-class standards are maintained. Call Center BPO works hand in glove with the company, and handle all back-end customer operations, shouldering important responsibilities so that the workflow remains optimum. We have satisfied customers for years because of our experience and knowledge base that spans across various industries and no one understands the essentials of business process outsourcing in the state of Oregon better than us. We don’t just limit our services to the standard inbound and outbound services. The repository of our customer support services include 24-hour customer support, live web chat, interactive voice response (IVR), back office, marketing and more. You can reach out to us at (971) 200-5480 to know what more we can offer you.

Services That’s Provide By
Call Center BPO

Inbound

Not everyone is an expert juggler. While you are busy growing your business, tending to your customers’ requests and complaints can end up being stressful and distracting. Here is where we step in and take that task off your busy mind. Call Center BPO will provide you the quality support that will tackle your inbound queries and work towards building an association between you and your patrons. All our experts are tested to world-class standards and are equipped to excel at the task of revenue aggregation through amplification of sales.

Outbound

No more do you have to deal with the complaint of annoying sales representatives bothering the customers. Our agents, picked from the best of the lot in Oregon, will be instrumental in making sure your customers walk away with the best experience from a call. Their expertise will win you committed patrons. Call Center BPO partakes in extensive market research while bearing in mind the needs and requirements of your target audience. This works towards the end goal of magnify your product or service’s value through suitable communication strategies.

Back Office Operation

While you are busy handling your windmills and tending to your growing Timber business, your mundane administrative tasks will be taken care of by Call Center BPO. We will deal with billing and overheads, and even employee-related tasks while reducing operational costs thus benefiting your company in the long run as it will help streamline your process.

Marketing

“The best marketing doesn’t feel like marketing.” We all are here to sell our products, but to make that transaction enjoyable for the client is our main goal as it adds to the brand value. Our e-marketing services are customized to suit your brand image and needs and this is done through topical research and rounded strategies.

Telemarketing

Telemarketing is a task, and we are good at it. It is the cornerstone of growing a business and establishing a relationship with the customers. So no rote script for our team of skilled professionals, who instead individually adjust their approach strategies as per customer's requirement. From telephone surveys, event registration to tele-fundraising, lead generation and appointment scheduling - our gamut of telemarketing services will fulfill all your business needs and are the best you can get in Oregon.

Technical Support

Everyone in Oregon knows our technical support is as good as they come. Instead of simply managing through a small team of in-house resources, Call Centre BPO employs a gamut of resources, including skilled agents, accompanied by a dependable infrastructure, that is enough to offer satisfactory customer support. We come with an array of technological services including technical support, IT consulting services and software development.

Business Process

Call Center BPO is a leading name because of its cost-effective solutions and high quality services. Whether you are venturing selling timber or selling shares, or even tending to your agricultural operations, we will combine the best human resources to meet any task that you set for us through the right infrastructure.

Chat Services

Our chat services are loved because of the personalized touch they have, something chat bots can never live up to. For effective customer handling through web interactions, all our agents are trained to offer live chat support. We do not believe in making your customers wait for a hassle-free service.

Our Goals at Call Center BPO

Lowering Costs

Every business’ prosperity is dependent on how it can ensure that its core development process is not bogged down by subsidiary issues. Our customer solutions are designed to free you up to take care of core business development while we handle your clients. This helps in boosting your productivity while keeping the costs in reign as you will not have to devote space and time to find and accommodate a team for customer management. Call Centre BPO will do it for you and help you reach your business goals at a rapid rate.

Boosting Customer Satisfaction

We focus on the customer so you can focus on the competition because a satisfied customer translates into good business. Our extensive research studies identify target customers and through efficient communication strategies, we generate leads and convert more potential customers into forever patrons.

Are you looking for quality customer service in Oregon at an affordable price?

Then reach out to Call Center BPO at (971) 200-5480. We are one of the most trusted call center firms in the region.
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Call center BPO Oregon Location:

(971) 200-5480
26 SE Salmon St Portland, OR 97204

Looking to outsource?
Get in touch with us now on (971) 200-5480 and make a partnership for life.

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Sent Request Now