Call Center BPO is a full-service Business Process Outsourcing company that offers an extensive range of business solutions to clients with highly-trained staff, state-of-the-art technology and trusted cost-cutting methods. Based out of the United States with its headquarters in Florida, we have a dedicated workforce comprising native speakers (English and Spanish) who can decode the needs of customers effectively and provide quick resolutions to their problems.
While outsourcing is primarily about developing a process to overtake the routine tasks of clients, our company attaches importance to the value of creativity and workmanship to enhance your customer outreach efforts. What makes us different than any other call center out there is the amount of planning and research we carry out before taking over a project and the world-class standards that we guarantee throughout your association with us.
With years of knowledge, expertise in several industries and proven experience in handling customers from every region of the country, no one understands the essentials of business process outsourcing in the states better than us. We develop all our processes keeping in mind the core needs and expectations of our clients to ensure the reduction of costs, increased revenues, optimization of workflow and reliable infrastructure.
Besides our hallmark inbound and outbound teleservices, we also specialize in several other areas of customer support such as mail response, live web chat, employee leasing and interactive voice response (IVR) services, back office, marketing and more.