Call Center BPO is a reputed provider of flexible live phone answering services that operates 24/7. We have a team of trained live agents who not only answer the calls but also handle queries, provides customer service, tackles escalation according to proper protocol, schedules appointments and do lots more. When you call us at 833-333-5030, we not only explain how this service helps take your business to the next level but also setup the live answering services within a day.
How does it work?
A live telephone answering service gives your customers responsive service that meets their needs. At Call Center BPO, we train our call center agents to serve customers in a personalized manner who are used to being serviced by an automated system or an IVR. A live phone answering service reduces the turnaround time of the call by eliminating the automated part.
Benefits of Live Telephone Answering Service
A live answering service is what adds the human touch to your business. It uses live agents to answer the calls than routing them to an IVR. There are many benefits of using these services, especially if you take them from Call Center BPO, they include:
- Give personalized service to a customer seeking urgent attention. Speaking to a real person and not a machine during times like these will go a long way in establishing customer loyalty.
- Some businesses need 24-hour answering service such as hospitals and financial institutions. For these businesses, it is best to outsource live answering services to credible partners like us so that your customers have help just a phone call away.
- If your business requires you to provide after-office hours’ service, then these services will give you round-the-clock availability instead of routing the call to a voice mail.
- This cost effective service helps increase your customer satisfaction by providing personalized service at affordable prices.
- When your customers call, they speak with well-spoken and well-trained professionals who are skilled to answer all kinds of queries in an informed manner.
Why choose us?
Call Center BPO is a pioneer and a leading solution of live telephone answering services in your area. We offer full range of services to our patrons across all fifty states of the country. Additionally, we are renowned for our work ethic and streamlined processes that help your business scale new heights. You can trust our team of experts to not only handle customer service requests but also escalation calls and any other additional support that your company might need to operate at its optimum level.